Digital lending app Tala has begun customer tours across the country as part of the company’s five-year anniversary celebrations.
Such tours will initially commence in Nairobi, Nakuru, Mombasa, and Kisumu, and are expected to provide a platform for the financial institution to educate its customers and the public on responsible borrowing practices.
Tala General Manager for East Africa Ivan Mboya, said that Tala remains committed to leveraging technology to drive financial inclusion and consumer engagement with the unique move further aimed at providing financial literacy among consumers.
“Digital lending is shaping today’s rapidly changing landscape of digital financial services, and Tala is delighted to be part of Kenya’s growth story over the past five years. Having the capability to offer Kenyans credit facilities is a role we value,” said Mbowa.
In the Kenyan market, Tala remains the largest non-bank fintech having pioneered the use of non-traditional credit under writing to create financial identities and provide much-needed liquidity for the under-banked. Since its inception, Tala has disbursed loans to over 2.5 million customers in Kenya. At a global level, the platform has disbursed more than USD 700 million.
According to research by online retail platform Jumia, Kenya is leading the continent in terms of smartphone penetration which stands at 91 percent. This increased penetration has led to financial inclusion in the country as it has helped make digital lending accessible to the wider audience.
With an established customer base in Kenya, Tanzania, the Philippines, India, and Mexico, Tala is looking at cementing its leading position while exploring new ways to create value for its customers.
Steven Umidha is a data and financial journalist with over 14 years of work experience in journalism and communication.
He specialises in finance and economics reporting as well as on the causes, impacts, and solutions of global warming, conservation, pollution and sustainability, often blending scientific literacy with journalist ethics, while involving policy analysis and multimedia storytelling across various platforms in highlighting issues from biodiversity loss to ecological justice.
Besides being the Founder of Financial Fortune Media, Umidha has previously worked with the Standard Media Group, Mediamax Networks LTD, bird story agency, Business Journal Africa, and Financial Post among other outlets.