UBA bank Kenya launches E-chat platform to boost customer experience

By Steve UMIDHA On Jul 25, 2018

United Bank for Africa (UBA) Kenyan unit yesterday unveiled a virtual banker christened LEO, an e-chat service (mobile) application that will see its customers have access to their accounts, check their bank mini statements, send money instantly and open new accounts on the go.

The move, a first for the East African market, the bank said Wednesday was critical in deepening its presence and services in the region.

“This is a fast for this market, and that we hope will transform how banking is done in Kenya,” explained UBA Kenya Chief executive Isaac Mwige.

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Steven Umidha is a data and financial journalist with over 14 years of work experience in journalism and communication.

He specialises in finance and economics reporting as well as on the causes, impacts, and solutions of global warming, conservation, pollution and sustainability, often blending scientific literacy with journalist ethics, while involving policy analysis and multimedia storytelling across various platforms in highlighting issues from biodiversity loss to ecological justice.

Besides being the Founder of Financial Fortune Media, Umidha has previously worked with the Standard Media Group, Mediamax Networks LTD, bird story agency, Business Journal Africa, and Financial Post among other outlets.

He can be reached on: Email: info@financialfortunemedia.com
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