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Kenyans pleased with Healthcare services

A new survey looking at the Kenya’s health sector shows that an impressive number of Kenyans are happy with service delivery in the sector.

The Kenyan government has prioritized universal Health care, affordable housing, and infrastructure and food security themed Big 4 as critical sectors of focus under this administration.

The overall objective of the 2018 SDI was to ascertain the quality of health service delivery in Kenya. Data collection conducted between March and July 2018, with the first Kenya Health SDI was done in 2012 and the 2018 is the second and largest having been undertaken in all the 47 counties.

It was spearheaded by National Council for Population and Development (NCPD) and Ministry of Health (MOH).  Funded by Government of Kenya, World Bank and UNFPA

Collaborated also with other partners among them Council of Governors, Kenya National Bureau of Statistics

The 2018 Kenya Health SDI survey collected data from 3,094 health facilities across Kenya and comprised of 2449 Level 2 (Dispensaries and clinics), 484 Level 3 (Health Centers) and 161 Level 4 (Primary referral Facilities-County Referral Hospitals)

Diagnostic accuracy

Providers only correctly diagnosed two-thirds (67.5 percent) of the tracer conditions (severe dehydration, pneumonia, pulmonary tuberculosis, type 1 diabetes)

Adherence to clinical guidelines

In Kenya 43.5 percent of the four tracer conditions were managed as per the provisions of the guidelines

Management of PPH and Neonatal asphyxia

Overall, providers adhered to only 34.5 percent of the clinical guidelines for managing maternal and neonatal complications

Caseload

Overall, the average caseload in Kenya is at 13.3 outpatients per provider per day

Samburu County had the highest outpatient caseload (42),

Absence rate

Was measured by assessing the presence of at most ten randomly selected health staff at a facility during an unannounced visit.

The absence rate in Kenya’s health sector is 52.8 percent during an unannounced visit

Reasons for absence

Almost half (48%) was authorized absence.

Infrastructure Availability

73% of HF had basic infrastructure (toilet, clean water and access to power)

Minimum/Basic equipment

46 % of HF had basic equipment (weighing scale, stethoscope, thermometer, and refrigerator)

Essential drugs availability

54% of Kenyan facilities had priority drugs at the survey time.

Vaccines availability

62% of vaccines are available in Kenyan facilities (only facilities that provide vaccination services)

Basic EmONC

54% of facilities offering delivery services have basic EmoNC

Governing committees

63 % of facilities had governing committees

Supervision visits

78% of the facilities received supervision in the previous year

Client Satisfaction with FP

Facilities that were offering FP services.

Over 95 % of clients (> 95 percent) were satisfied with various dimensions of service quality except waiting time (78.9 percent).

Average costs incurred by clients for FP services

Assessed if the clients paid for FP services at the facilities

About a fifth of the clients interviewed (22.2 percent) had to pay for FP services at the facilities.

On average, the clients paid Sh305.3.

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