Jamii Bora bank introduces digital banking

Small and Medium Enterprises lender, Jamii Bora Bank, has launched an integrated digital banking system to enable its customers to conduct business efficiently and conveniently.

Dubbed “DigiLife”, the platform allows customers to undertake online transactions, conduct mobile money transfers and apply for credit facilities anytime on any device.

JBBL Group Deputy Chief Executive Officer, Tim Kabiru, said the bank recognizes the fact that banking has become a lifestyle and is adapting its business model to the customers’ way of life.

“Our customers are increasingly using mobile devices and online facilities to conduct their day-to-day businesses and it makes sense for us to extend our banking operations to the convenience of their palms, living rooms and business premises,” said Kabiru.

The deputy CEO said DigiLife complements the bank’s conventional banking operations adding that doing banking on the go is more efficient to the modern-day customer.

“Through DigiLife, our customers can now pay for utilities and make bulk transfers from their online locations, apply for mobile micro-credit of up to KShs100,000 from their mobile phones and undertake mobile banking activities such as airtime purchases and transfer of cash via M-Pesa and Pesalink,” added Kabiru.

The bank has also integrated M-Pesa superagency, enabling agents to register and link their M-Pesa tills to their bank accounts. Other money transfer services such as Western Union and Moneygram have also been catered for enabling people to send and receive money from their loved ones abroad.

Kabiru said the move was intended to minimize operating costs for the bank as well as the customers while also ensuring expanded access to the bank’s products and services. The system can be accessed online on the banks’ website under Online Banking. The bank has a customer base of over 300,000 with 34 outlets spread across Kenya.

Early this year, JBLL entered an agreement with Dell Technologies and Microsoft Corporation to finance the purchase of digital learning devices for college and university students and has put a side KES. 450 million for this venture.