AutoXpress, APA launch tyre damage guarantee for car owners

Insurance provider, APA Kenya, has launched XtraSure Tyre Damage Guarantee cover for passenger and SUV tyres.

The guarantee, established by APA in partnership with AutoXpress is set to protect the vehicle owner from paying for any unwarranted repairs or unplanned replacement of tyres damaged by road hazards.  These include but are not limited to rocks, broken glass, nails, kerbs and potholes.

XtraSure Tyre Damage Guarantee (XS TDG) covers passenger and SUV tyres that are purchased and fitted at any AutoXpress Fitment Centre across Kenya, provided that the vehicle that the tyres are fitted on is used for private or personal use.

“When you buy your tyres from AutoXpress, whatever happens to them, your fault of not, we’ll fix or replace them. We will sort out anything from kerb damages, rips, punctures or glass cuts. You only pay for the tread you have used. This guarantee comes with any tyre brand purchased from AutoXpress countrywide. It is free of charge for the first year and can be extended for a second year at a charge of 3 per cent of the value of the initial purchase price of your tyres,” said Mr. Sandeep Shah, M.D. of AutoXpress Limited.

He said that the innovative solution will offer complete peace-of-mind for the customer when driving on bad roads and difficult terrain.

“The guarantee entitles you to a maximum of 1 tyre replacement or 3 repairs per covered tyre provided that the repairs are carried out at by an AutoXpress professional,” said Mr. Shah.

In the case of an incident where the covered tyres are damaged, claims are required to be submitted at an AutoXpress fitment centre within 48hours. Evaluation will be carried out on the damaged tyres to determine if they need to be repaired or replaced. In the event of a replacement, the amount to be paid by the customer will be established based on the calculated remaining tread.

APA’s Group CEO, Ashok Shah said that the insurance product was inspired by the critical role that tyres play as component of the motor vehicle contributing to its performance by providing traction, braking, steering, comfort, fuel saving and safety.

“This continues our tradition of rewriting the rules of insurance through innovation and by focusing on pertinent needs of our customers. We have learnt that in addition to covering the entire vehicle, there is a need for targeted insurance for critical parts.” He said