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By Monica MUEMA
The hospitality industry’s expansion is expected to accelerate in line with domestic travel demand, with customers seeking convenient dining experiences that meet their dietary needs and provide access to their favourite establishments wherever they go.
According to Java House, industry stakeholders will need to be agile and customer-centric in order to satisfy this increased demand.
Speaking at the launch of a new Java House Express in Voi, Taita Taveta County, Priscilla Gathungu, the Java House CEO, noted the need for restaurants to evolve alongside their customers. “Trust is an essential part of the dining experience.
As more and more people travel for work or for leisure we would like to remain within reach. Some of our most successful locations to date have been in transit locations” said Gathungu.
The new Java Express restaurant is expected to serve the tourist-heavy county and the residents of the transit town of Voi. It is further expected to create job opportunities and contribute to the town’s socio-economic development.