EAC: Multichoice makes key appointments to boost customer experience

MultiChoice East Africa has announced four executive appointments within its East African office in a move to bolster its current efforts at enhancing customer experience on both its GOtv and DStv platforms.

Mwendwa Maundu is the new General Manager – Regulatory Affairs – East Africa, Kenneth Oyolla – General Manager, Commercial East Africa, Simon Kariithi – General Manager, GOtv Kenya and Wycliffe Omondi who will be responsible for HR Business Partner, East Africa.

According to MultiChoice East Africa Regional Director, Stephen Isaboke, the appointments are further meant to improve customer experience.

“Our strategy is to continuously provide customers with more of their favorite content, at great value. The new team will play major a role as part of the wider team in delivering the experience our customers deserve – and we are determined to put this at the center of our internal culture and values,” said Isaboke.